Legal

Terms of Service

Effective date: October 1, 2026

These Terms of Service ("Terms") govern your use of Tradeflare, including the Tradeflare mobile apps for iOS and Android (the "App"), this website at app.tradeflareapp.com, and related services (together, the "Service"), provided by Tradeflare LLC, a Missouri limited liability company ("Tradeflare", "we", "us"). By using the Service you agree to these Terms. If you use the Service for a business, you agree to these Terms for that business, and "you" includes the business.

1. The Service

Tradeflare is a front desk and job app for home-service businesses and their crews. Today the Service lets a business create an account and company workspace, invite team members and give them roles, keep a list of its customers, create and schedule jobs, assign jobs to team members, and add job notes and photos. This information is stored in the cloud so the business's team can see it on their devices, as described in our Privacy Policy. You stay responsible for the jobs you accept, the prices you quote, and the work you perform.

2. Features that may be added later

We plan to add more features over time, such as AI-assisted replies to new leads and appointment booking, sending and receiving text messages or calls, and live job location and arrival-time (ETA) updates. These features are not part of the Service today. If and when we make any of them available, we may ask you to accept additional terms or give you notice before you can use them, and we will update our Privacy Policy. Nothing in these Terms promises that any planned feature will be released.

3. Accounts, teams, and roles

You must be at least 18 and able to form a binding contract to use the Service on behalf of a business. Keep your login details confidential; you are responsible for activity under your account. The owner of a company account controls who is invited to the company's workspace and what role each person has, and is responsible for the activity of the team members it invites. Share invite codes only with people you want to join your company's workspace.

4. Plans, trials, and billing

Paid plans are billed monthly in USD, excluding applicable taxes, at the price shown before checkout (currently Tradeflare Pro at $99/month and Tradeflare Crew at $199/month). Plans start with a 14-day free trial; cancel before the trial ends and you are not charged. After the trial, your plan renews each month until you cancel. There is no long-term lock-in; cancellation takes effect at the end of the current billing period. Subscriptions are purchased in the Tradeflare app and billed through the Apple App Store or Google Play; you can cancel any time in your App Store or Google Play subscription settings.

5. Your content and your customers

You keep ownership of the information and photos you and your team put into the Service, including your customers' details, jobs, and job notes ("Your Content"). You give us permission to host, store, copy, and process Your Content only to provide, secure, and support the Service for you. For information about your customers, your business is responsible for that information and Tradeflare processes it on your behalf, as described in our Privacy Policy.

You are responsible for:

• having the right to enter your customers' information into the Service and to use it the way you do, including giving your customers any notices the law requires;
• getting, recording, and honoring your customers' consent before you text them, including keeping the SMS consent setting for each customer accurate and respecting opt-outs; and
• following the laws that apply to your business and your communications, including text-message, telephone, and email rules.

Only upload photos you have the right to take and share, and avoid capturing sensitive personal information that is not needed for the job.

6. Deleting your account

You can delete your account at any time in the App under Settings → Account → Delete my account, or by emailing us. Deleting your account removes your profile and login. Job notes and photos you added are part of your company's records and stay in the company's workspace, shown as added by a "Former member". If you are the only owner of a company, contact us first so we can transfer ownership or close the company and delete its data. Our Privacy Policy explains what is deleted and when.

7. Acceptable use

Do not use the Service to:

• send spam or contact people without the consent the law requires;
• break the law, or store information you have no right to store;
• harass, threaten, or harm anyone, or upload unlawful, abusive, or infringing content;
• access another company's data, share accounts outside your team, or get around roles, permissions, or security measures; or
• interfere with, overload, scrape, copy, or reverse-engineer the Service.

8. Privacy

Our Privacy Policy explains what information we collect, where it is stored, how we share it, and how to delete it.

9. Disclaimers and limitation of liability

The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. We work to keep the Service available and your data safe, but you should keep your own records of information that is important to your business. To the fullest extent permitted by law, Tradeflare is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost jobs, or lost data. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the three months before the claim.

10. Termination

You can stop using the Service and cancel at any time. We may suspend or end access if you breach these Terms or if we discontinue the Service. If we discontinue the Service, we will give reasonable notice where we can so you can keep a copy of your information.

11. Changes and governing law

We may update these Terms; we will change the effective date above and, for material changes, give notice in the App or on this site. Continued use after an update means you accept it. These Terms are governed by the laws of the State of Missouri, USA, without regard to conflict-of-law rules.

12. Contact

Tradeflare LLC
Missouri, USA
Email: gary@tradeflareapp.com